Question 1

What is HAMR.ai?

Accepted Answer

HAMR.ai deploys AI agents for service businesses. The first agent, JETT, is an AI dispatcher that answers calls, qualifies jobs, books appointments, sends confirmations, and routes technicians.

Question 2

Is JETT just an AI receptionist?

Accepted Answer

No. A receptionist answers calls. JETT is designed to move jobs through dispatch: intake, qualification, booking, confirmation, routing, and escalation.

Question 3

Can JETT handle emergency calls?

Accepted Answer

JETT can identify emergency scenarios and escalate them based on your rules. You decide what gets booked automatically and what gets handed to a human.

Question 4

Does HAMR integrate with ServiceTitan, Jobber, or Housecall Pro?

Accepted Answer

HAMR can connect to scheduling, CRM, and field-service systems through available APIs, webhooks, and integration layers. Exact capabilities depend on the customer's software plan and API access.

Question 5

Can I test it before going live?

Accepted Answer

Yes. JETT can start in shadow mode, where it logs recommended actions without executing them. You can review performance before enabling live booking or dispatch workflows.

Question 6

Who is HAMR.ai for?

Accepted Answer

HAMR.ai is built for service businesses that depend on inbound calls and fast dispatch, including HVAC, plumbing, electrical, landscaping, moving, roofing, pest control, and other local service operators.

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