AI Dispatcher for HVAC Companies
When the AC quits in July, the first company to pick up wins the job. JETT answers every HVAC call, sorts the emergencies from the maintenance, and gets a tech moving.
- No-cool / no-heat emergency calls answered instantly
- After-hours booking so you never miss a panicked homeowner
- Same-day routing to the closest available tech
- Maintenance-plan follow-up and seasonal reminders
- Seasonal surge handling without hiring temp dispatchers
From phone call to booked job in seconds
Here's exactly what happens when a customer calls your JETT-powered business.
Answers the call
JETT picks up with your business name, service area, hours, and rules.
24/7. No hold music. No voicemail.
Understands the job
JETT captures the issue, location, urgency, customer details, and service category.
Trained on your SOPs.
Books or escalates
JETT books standard jobs, escalates emergencies, and follows your SOPs.
You decide what's automatic vs. human.
Confirms by SMS
Customers get confirmation, ETA, prep instructions, and follow-up links.
No-shows drop when expectations are clear.
Routes the tech
Assigns jobs based on availability, skill set, proximity, workload, and priority.
Smart routing. Less wasted drive time.
Logs everything
Stores transcript, call summary, job type, customer info, and outcome.
Every call searchable and reviewable.
Automation with guardrails
You stay in control. JETT works inside the rules you set — and hands off to a human whenever you say so.
Shadow mode
Run JETT in logging-only mode before allowing it to book or dispatch.
Human handoff
Escalate emergencies, angry customers, high-value jobs, or uncertain calls to your team.
Approval rules
Define what JETT can book, quote, reschedule, cancel, or escalate.
Call logs and transcripts
Every interaction can be reviewed with summary, recording, transcript, and outcome.
Emergency escalation
Route urgent jobs to an on-call human or supervisor based on your rules.
Data isolation
Each business has isolated settings, SOPs, customers, and workflows.
Dispatch automation that pays for itself
Start with JETT answering and booking. Add growth automation when you're ready.
Starter
For single-location service businesses that need 24/7 call answering and job booking.
- 1 AI Dispatch Agent: JETT
- Up to 500 calls/month
- Call intake and qualification
- Job booking workflow
- SMS confirmations
- Basic dashboard
- Shadow mode setup
- Email support
Growth
For operators who want dispatch plus marketing and revenue automation.
- Everything in Starter
- Higher call volume
- Custom SOP training
- Priority support
- Multi-channel support
- Kane agent
- Midas agent
- Advanced analytics
Enterprise
For multi-location operators, franchises, and teams with custom systems.
- Everything in Growth
- Multi-location support
- Custom integrations
- Dedicated account manager
- SLA
- Custom agent workflows
- White-label option
Starting at $500/mo — less than 15% of the annual cost of one $45K dispatcher.
Frequently asked questions
HAMR.ai deploys AI agents for service businesses. The first agent, JETT, is an AI dispatcher that answers calls, qualifies jobs, books appointments, sends confirmations, and routes technicians.
Hear JETT in
60 seconds
Enter your phone number and JETT will call you right now. Experience what an AI dispatcher sounds like — live, on your phone.
JETT for other trades